Some experience in bar & restaurant work would be helpful, however, a great personality and the ability to mix with every guest is more important for our team, as full training will be given.
In order to be successful you will have fun whilst,
Ensuring at all times that the correct and sufficient mise en place is prepared. The working stations must always be tidy and organised, and you should work in a safe and hygienic way.
To assist guests in all their needs, offering high level service and adhering to the customer focus standards at all times. Pay particular attention to standards such as service times and use of guest name.
To deliver food and drinks to guests in an efficient and professional manner maintaining the standards required.
To ensure all food and beverages are correctly charged to the right guest. Any omission or error must be notified to your supervisor.
To be able to work with flexibility in specified F&B outlets according to the levels of business.
To attend all training courses, communication meetings and development opportunities made available to you by the hotel, and where appropriate be willing to offer feedback and constructive evaluation of this training and development.
Along with all other department staff, to aim to exceed all guest expectations at all times to ensure they feel welcomed and have a desire to return. To take specific responsibility for monitoring that guest history is both recorded throughout the department and is then channelled accordingly and accurately.
To maintain the physical product throughout the department and take responsibility for the completion of maintenance dockets where relevant.
To present for work at the time stipulated on the rota in the correct uniform.
To assist with the cleaning of all departmental areas as instructed by your supervisor.
To undertake any reasonable tasks asked of your by management.