Rockliffe Hall is an AA-rated 5 red star resort in the north of England and is set within 375 acres outside the village of Hurworth, near Darlington in County Durham. We aim to provide an outstanding personalised service to each guest who stays, spas, golfs and dines and with us, acknowledging special occasions and making them memorable for all guests. We are currently seeking Breakfast and Afternoon Tea Team Members to join Team Rockliffe in our Orangery restaurant.
The main responsibilities of the role will be (but not limited to):
Ensuring all guests coming into the restaurant receive a friendly, warm and professional welcome.
To assist with the breakfast and afternoon tea service.
To ensure we provide continuity of service to all guests throughout the duration of their visit, including delivery of meals and drinks.
To ensure the restaurant is cleared down at the end of service in preparation for the next shift.
To ensure that special requests (diets, etc.) are tactfully and skilfully handled.
To co-ordinate with the Kitchen in a professional manner throughout service.
What We Offer You
At Rockliffe Hall we value the contribution made by each team member and in recognition of this offer some fantastic benefits:
Employee assistance programme
Exclusive team member accommodation rates and reduced friends and family rates
Spa usage times available to all team members
Gym usage times available to all team members
50% saving on Spa Treatments
50% saving on Spa Days
50% saving on Dining
20% saving on purchases within the Spa Boutique
20% saving on purchases within the Golf Pro Shop
20% saving on Golf Lessons
20% saving on gift vouchers
Long Service Award including additional annual leave days and bonus payment.
Pension Scheme for eligible team members
Life Assurance for eligible team members
Day in the Life of a Guest experience
Special rate applicable when visiting other Pride of Britain hotels (subject to availability)
We take an interest in the individual aspirations of our team members and offer many training and development opportunities to help you succeed in a career in hospitality from our online training platform, onsite mentoring and accredited qualifications.
Please keep a look out on our social media platforms to see all of our additional team activities and incentives.
If you have a passion to work in hospitality and want to advance your skills in a leading 5* Hotel, we want to hear from you!