Rockliffe Hall, the only AA-rated 5 red star resort in the north of England, is set within 375 acres outside the village of Hurworth, near Darlington in County Durham. A proud member of Small Luxury Hotels of the World, and winner of the Pride of Britain Hotel of the Year 2017. Rockliffe Hall offers 61 luxury guest bedrooms, three bespoke restaurants, an award-winning spa and championship 18-hole golf course. We are currently seeking to recruit an experienced Host / Chef de Rang to join our great team of professional and dedicated individuals.
This role requires Host cover for 16 hours per week and 24 hours as a Chef de Rang.
The main responsibilities of the role will be (but not limited to):
Greet and seat guests as they arrive.
Take bookings and amend booking.
Ensure that our guests are provided with a friendly, professional and unobtrusive service during their dining experience.
Ensure your product knowledge is sufficient and appropriate for a 5 star venue operation.
Provide higher levels of guest service by operating the department in absence of managers and supervisors.
Assist the Managers and supervisors with the training of every Old Hall team members.
Provide focus, direction and co-ordination to the team to ensure that the guest journey is seamless, and delivers the 5 star experience
The ideal candidate will have Chef de Rang experience within a 5* hotel and will have a passion for driving the team forward.
In return we offer our employees a number of great benefits including access to our award winning spa and gym facilities as well as discounts for friends and family.
Excellent customer service is what we strive to achieve for all of our customers within each department at Rockliffe Hall. We aim to provide an outstanding personalised service to each guest who stays and dines and with us, acknowledging special occasions and making them memorable for all guests.
Our mission at Rockliffe Hall is to create lasting memories for our guests…unrivalled, exceptional and individual. If this sounds like you, we’d love to hear from you!
Expected start date: 10/05/2021
Job Types: Full-time, Permanent
Rockliffe Hall has been awarded the AA Covid Confident shield and the ‘We’re Good to Go’ kitemark by VisitBritain. We have also developed a Healthy Hospitality Charter which is our commitment to keeping our team members and guests safe on resort.