Rockliffe Hall is an AA-rated 5 red star resort in the north of England and is set within 375 acres outside the village of Hurworth, near Darlington in County Durham. We aim to provide an outstanding personalised service to each guest who stays, spas, golfs and dines and with us, acknowledging special occasions and making them memorable for all guests. We are currently seeking a Head Concierge to join Team Rockliffe!
The main responsibilities of the Head Concierge role will be (but not limited to):
Comply with the personal data protection principles when processing any personal and sensitive data on behalf of Rockliffe Hall.
This role will require the applicant to hold a full clean driving licence. The successful applicant will be required to work shifts. Early shifts start at approx. 6:45am and late the shift finishes at approx. 11:00pm.
The ideal candidate will have Concierge experience working in a 5* hotel environment and will have a passion for driving the team forward.
What We Offer You
At Rockliffe Hall we value the contribution made by each team member and in recognition of this offer some fantastic benefits:
We take an interest in the individual aspirations of our team members and offer many training and development opportunities to help you succeed in a career in hospitality from our online training platform, onsite mentoring and accredited qualifications.
Please keep a look out on our social media platforms to see all of our additional team activities and incentives.
If you have a passion to work in hospitality and want to advance your skills in a leading 5* Hotel, we want to hear from you!
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