Rockliffe Hall is an AA-rated 5 red star resort in the north of England and is set within 375 acres outside the village of Hurworth, near Darlington in County Durham. We are a proud member of Small Luxury Hotels of the World, and winner of the Pride of Britain Hotel of the Year 2017. Rockliffe Hall offers 61 luxury guest bedrooms, bespoke restaurants including our 3AA Rosette Orangery restaurant, an award-winning spa and championship 18-hole golf course. We are currently seeking to recruit an experienced Housekeeping Team Member to join our great team of professional and dedicated individuals.
The main responsibilities of the role will be (but not limited to):
Service daily allocated guest bedrooms to the standard required and to deliver the highest level of customer service.
Work to the highest levels of cleanliness as set by Executive Housekeeper and to 5 star standard
Clean bedrooms, bathrooms and public areas to the required standard within a timely manner.
Organise stores and equipment to complete duties efficiently.
The ideal candidate will have Housekeeping experience within the hospitality industry and will have a passion for driving the team forward. There are a number of shifts available for this role; the shift times are 9:00am till 3:30pm and 10:00am till 4:30pm. In return we offer our employees a number of great benefits.
Excellent customer service is what we strive to achieve for all of our customers within each department at Rockliffe Hall. We aim to provide an outstanding personalised service to each guest who stays and dines and with us, acknowledging special occasions and making them memorable for all guests.
Our mission at Rockliffe Hall is to create lasting memories for our guests…unrivalled, exceptional and individual. If this sounds like you, we’d love to hear from you!
Rockliffe Hall has been awarded the AA Covid Confident shield and the ‘We’re Good to Go’ kitemark by VisitBritain. We have also developed a Healthy Hospitality Charter which is our commitment to keeping our team members and guests safe on resort.