The Gilpin Hotel & Lake House is a five star, family-run hotel near Windermere in the Lake District, with a great team and a friendly environment. Members of Relais & Châteaux and Pride of Britain, we are proud to hold 5 AA Stars, 1 Michelin Star, 4 AA Rosettes, and to have been awarded Hotel of the Year by the English Tourist Board, the AA, Johansens and the Cateys.
We are currently looking for a Head of Sales and Reservations Manager who is able to manage the smooth operation of reservations, ensuring sales and yields are maximized by forecasting and monitoring current sales budgets, executing the plans set out by the Sales & Marketing management, providing high-quality training to the reservations team with detailed SOP’s and thorough database management.
Salary Dependant on Experience & Attractive Bonus Scheme
· Able to manage and train a small team
· Knowledge of a PMS, Rexlynx, Saba, Synxis systems
· Understanding of travel agents commission schemes
· Understanding of rate plans and forecasting
The position is full time, live in or out, with 28 days paid holiday, an excellent package with all meals on duty provided, and fantastic subsidised local staff accommodation.
Why not take a look at our website to see what a great place the Gilpin Hotel & Lake House is to work:https://thegilpin.co.uk/join-our-team/