Gilpin Hotel & Lake House is a five star, family-run hotel near Windermere in the Lake District, with a great team and a friendly environment. Members of Relais & Châteaux and Pride of Britain, we are proud to hold 5 AA Stars, 1 Michelin Star, 4 AA Rosettes, and to have been awarded Hotel of the Year by the English Tourist Board, the AA, Johansens and the Cateys.
All of the team are encouraged to get to know our guests, many of whom return to Gilpin again and again, and great friendships are formed within the team here at Gilpin. We hope that you will enjoy your time with us and gain valuable experience.
We are looking for a Reception/Reservations Sales Agent to join a small dynamic team, with good sales experience and a warm friendly approach to guests.
The role is highly guest focused and needs a friendly, organised person with a professional approach, great administration and written skills, and an excellent eye for detail. A warm, kind telephone manner, followed by a meticulous booking and an effervescent welcome that ensures our guests are excited about their stay.