Reservations Agent Full Time

We are looking for a Reservations Sales Agent to join a small dynamic team, with good sales experience and a warm friendly approach to guests.

The role is highly guest focused and needs a friendly, organised person with a professional approach, great administration and written skills, and an excellent eye for detail. A warm, kind telephone manner, followed by a meticulous booking and an effervescent welcome that ensures our guests are excited about their stay.

REASONS TO JOIN GILPIN

COMPETITIVE PAY & FUTURE POTENTIAL

With 28 days holiday and a competitive starting salary, there is great potential to progress within Gilpin. In addition, as part of Relais & Châteaux and Pride of Britain, we can offer great long term career opportunities, whether you choose to stay with us for a long time or would like the opportunity to work in different parts of the country – or the world! See the Relais & Châteaux recruitment mini film on our website.

TRAINING & DEVELOPMENT

Training is hugely important within the hotel and we have a great intranet and training system in place to help us with this, as well as working with Kendal College for those members of our team that wish to take specific qualifications. You will be part of a friendly and hardworking team continuously striving for new challenges and developing your skills as you take this next step in your career.

GREAT STAFF ACCOMMODATION

We have fantastic subsidised shared staff accommodation, some at the hotel, some in the countryside, and some in the centre of Windermere.

A BEAUTIFUL LOCATION

Gilpin is located in some of the most beautiful countryside of England in the Lake District National Park; we are close to towns and villages, If you love the great outdoors this is the role for you.

FRIENDSHIP & FUN

We have over 100 on the team, but we’re not a big international hotel. We love what we do, and believe it’s important to have a friendly warm atmosphere behind the scenes as well as out front. We are family run with a strong team of managers who really look after, look out for and nurture our teams. We have a lovely, friendly, close knit team, where great friendships are made (often long term). We believe in enjoying what we do!

Why not take a look at our website to see what a great place the Gilpin Hotel & Lake House is to work: thegilpin.co.uk/join-our-team/