Key responsibilities of the Receptionist will include:
• To deal with all arrivals and all departures in a friendly and efficient manner in line with Hotel Standards
• To answer switchboard in a warm and welcoming manner and effectively transfer calls to correct extensions
• Support the reservations team in completion of reservations as required
• Operate computerised system for reservations, arrivals and departures ensuring all information is accurate and up to date
• To provide the Guest, at all times, with the highest levels of guest care and personal attention, where possible anticipating the guests needs and initiating actions to exceed expectations where possible
The ideal candidate for the Receptionist position should:
• Have a friendly & outgoing personality
• Be enthusiastic & flexible (may need to work 5 days over 7 day period, inclusive of some weekends)
• Demonstrate strong communication skills
• Have strong attention to detail
• Be legally eligible to work in Ireland
• Have the ability to handle busy situations and manage your workload effectively
Some of the Benefits available to the team:
• Professional, award winning training and development opportunities to give you a career path
• Discounted accommodation rates with Red Carnation Hotel Collection
• Annual Staff Appreciation Party and other Employee Recognition Events
• Discounted rates with many local businesses and third party service providers (including Estate Activities)
• Heavily subsidised accommodation (subject to availability)
• Free meals on duty
• Complimentary dry cleaning of business attire
This opportunity is available for applicants to apply in early February 2025.